All Systems Operational

About This Site

The Trimble Viewpoint product infrastructure is continuously monitored to ensure the highest level of availability and performance. Information will be maintained here in the event of an interruption or degradation of service.

If you suspect a problem with system availability, please check this status page before logging a support case; in all likelihood, we are already aware of the issue, and are working to resolve it.

Please bookmark this page for quick reference.

Privacy Notice - https://viewpoint.com/legal/privacy-notice

UK Operational
Viewpoint Field View Operational
Viewpoint for Projects Operational
Viewpoint Team Operational
Australia / New Zealand Operational
90 days ago
99.97 % uptime
Today
Viewpoint for Projects Operational
Jobpac Connect ? Operational
90 days ago
99.97 % uptime
Today
Viewpoint Field View Operational
Viewpoint Team Operational
Viewpoint Enterprise Cloud Operational
HR Management (For Vista), Financial Controls, Field Management & Field Service Operational
North America Operational
90 days ago
99.99 % uptime
Today
Vista Operational
ProContractor Operational
ProContractor Cloud Operational
Viewpoint Enterprise Cloud Operational
Viewpoint for Cloud Operational
Viewpoint Field View Operational
Viewpoint for Projects Operational
Viewpoint Knowledge Base Operational
Viewpoint Team Operational
Spectrum Operational
Viewpoint Academy Operational
Management Suite Operational
Viewpoint Analytics Operational
HR Management (For Spectrum) Operational
Service Tech Operational
HR Management (For Vista), Financial Controls, Field Management & Field Service Operational
Trimble Help ? Operational
Work Center Operational
Viewpoint Traqspera ? Operational
Auto Invoice Operational
90 days ago
100.0 % uptime
Today
ProjectSight Operational
90 days ago
100.0 % uptime
Today
Trimble Pay Operational
90 days ago
100.0 % uptime
Today
Service Hub Operational
90 days ago
100.0 % uptime
Today
B2W Estimate ? Operational
90 days ago
100.0 % uptime
Today
B2W Operational Suite ? Operational
90 days ago
99.94 % uptime
Today
Asia / Pacific Operational
Viewpoint Field View Operational
Viewpoint for Projects Operational
Europe Operational
90 days ago
100.0 % uptime
Today
Viewpoint Field View Operational
Viewpoint For Projects Operational
90 days ago
100.0 % uptime
Today
ProjectSight Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Trimble Jobpac Connect - Scheduled Hotfix Installation Nov 21, 2025 10:00-11:00 UTC

Dear Jobpac Connect Customers,

This is to inform you of a scheduled hotfix installation taking place tonight, which addresses several defect fixes that did not make it into our last major release, 2025.3.0.

Please note the following :

Maintenance Time: 9:00 PM to 10:00 PM AEDT tonight
Duration: 1 hour (The system will be unavailable)
Fix details:
Module – Accounts Payable
[Fix] Not all invoices in the filtered list are selected for prompt payment when the Action option ‘Select All for Prompt’ is taken.
- Issue# 119196
[Fix] After an invoice number is changed in Delete/Amend Pending Invoice, it still shows the old invoice number in some areas of Jobpac (new AP Enquiry, Invoice Notes, Batch Authorisation Report, etc).
- Issue# 119225
[Fix] Functionality of mandatory purchase orders in Prepare Invoices for Approval is not working (system parameter MANDPO).
- Issue# 119303

Module – Accounts Receivable
[Fix] Work Id filters do not work in the Debtors Enquiry.
- Internal Issue

Module – Advanced Approvals
[Fix] Job filters do not work in the Approval Workflows scan.
- Internal Issue

Module – Business Forecasting
[Fix] Project Type is allowed to be updated without confirmation in the BFM Contract Valuation Summary screen.
- Internal Issue

Module – General Ledger
[Fix] Status of GL Accounts created via the new GL Account Maintenance does not set the status to Active.
- Issue# 119265
[Fix] Paid amount for Retrospective Job Journals are appearing as 0 in the Actual Costs Between Transaction Dates Report. The paid amount can be set to default to the journal amount by setting up the new system parameter.
- System parameter ACTCST/position 6
- ‘Y’ = Set Paid Amount to Journal Amount for Retrospective Job Journals
- Issue# 118994

Module – Job Costing
[Fix] Cost code headers can’t be selected when entering new cost codes from the Cost Code scan in Cost Code Maintenance.
- Issue# 118984

Module – Progress Claims
[Fix] Previous Claim % and Amount gets incorrectly updated with the current values in ‘Adjust Claim to Certified/Variations’.
- Issue# 118709

Module – Purchase Orders
[Fix] Overhead (GL based) purchase order items can be costed to Jobcost Control Accounts.
- Issue# 118864

Module – Subcontracts
[Fix] Wrong General PTA Account is included in the PTA Reconciliation Report when run for a Retention Held in Trust Account.
- Issue# 119283

Module – System Administration
[Enhancement] Allow additional accelerator commands for authorised users.
[Enhancement] AP Invoice Document Extraction to include a list of documents extracted and a link to access the files.
[Enhancement] Improvements to the TID onboarding experience.

Module – Web Services/Interfaces
[Fix] Some OCR invoices do not show the associated invoice PDF files.
- Issue# 119373

Module – WUI/JOM/BI/Reports
[Fix] [BI] Users cannot be removed from the menus due to an incorrect error.
- Issue# 119347

We would like to assure you that we have taken all necessary precautions to minimize any potential impact on your business operations.

Best regards,

The Jobpac Connect Team

Posted on Nov 20, 2025 - 20:09 UTC

Trimble Viewpoint - Jobpac Connect Monthly Maintenance - 23/11/2025 Nov 22, 2025 19:00 - Nov 23, 2025 01:00 UTC

Dear Jobpac Connect customers,


We would like to inform you that our team will be performing a monthly upgrade of the Jobpac Connect Application's infrastructure. This is part of our commitment to continuously improve the software and provide you with the best possible user experience.

The maintenance will take place on 23th Nov from 6 AM AEDT and is expected to last for approximately 6 HOURS. During this time, you would not be able to login into Jobpac Connect.

In this month's maintenance, our team will be performing security and other patching on the infrastructure tier to ensure the security and stability of the system. This will involve updating the operating system and related framework to the latest version, which will enhance the performance and reliability of the application.

We would like to assure you that we have taken all necessary precautions to minimize any potential impact on your business operations. However, if you have any questions regarding the maintenance window, please do not hesitate to contact our support team.

Thank you for your cooperation.

Best regards,

Jobpac Connect Team

Posted on Nov 17, 2025 - 22:00 UTC
Nov 21, 2025

No incidents reported today.

Nov 20, 2025
Completed - The scheduled maintenance has been completed.
Nov 20, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 19:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 20, 16:30 UTC
Completed - The scheduled maintenance has been completed.
Nov 20, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 14:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 20, 13:51 UTC
Completed - The scheduled maintenance has been completed.
Nov 20, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 09:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 20, 08:13 UTC
Nov 19, 2025
Resolved - Dear Jobpac Connect Customers,

We are glad to share that the fix installed yesterday has successfully resolved the issue with missing invoice images.

All affected AP invoices should have their corresponding images display correctly in Related Content. We thank you for your patience and cooperation as we worked to resolve this issue with the utmost priority.

Best regards,
The Jobpac Connect Team

Nov 19, 23:14 UTC
Monitoring - Dear Jobpac Connect Customers,

We are writing to inform you of an issue that was introduced with the latest release (Version 2025.3.0) deployed on Saturday, November 15, 2025.

Issue Details & Current Status
Problem: Invoice images are currently not visible within Jobpac for some customers who submited the PDF images though OCR. This issue appeared to be intermittent and did not impact everyone.
Immediate Action: We have installed a fix for this issue earlier today and believe this will address the problem going forward.
Next Steps: We are currently monitoring the system and verifying the data to ensure all previously affected invoices are correctly re-linked and display properly in Jobpac.

We thank you for your patience and cooperation as we continue to work through this issue with the utmost priority.

Best regards,
The Jobpac Connect Team

Nov 19, 03:48 UTC
Completed - The scheduled maintenance has been completed.
Nov 19, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 14:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 19, 13:13 UTC
Nov 18, 2025
Resolved - This incident has been resolved.
Nov 18, 19:12 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 18, 12:40 UTC
Identified - We have identifed the cause and are working to restore Viewpoint for Projects & Field View web services in the UK Region.
Nov 18, 12:20 UTC
Update - We are continuing to investigate this issue.
Nov 18, 11:48 UTC
Update - We are continuing to investigate this issue.
Nov 18, 11:45 UTC
Investigating - We are currently investigating this issue.
Nov 18, 11:42 UTC
Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025
Completed - The scheduled maintenance has been completed.
Nov 15, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 07:00 UTC
Scheduled - Dear Valued Jobpac Customers

The Jobpac Connect 2025.3.0 Major Release is currently scheduled for release to all Jobpac customers on Saturday, 15th November.

Jobpac will be unavailable between 6pm and 12am (AEST) during this scheduled maintenance window.

If you have any questions or concerns, please don't hesitate to reach out to your account manager or our support team.

Sincerely,
Jobpac Connect Team

Nov 9, 23:19 UTC
Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.